ANY QUESTIONS?
PLEASE CONTACT US
WHEN WILL MY ORDER SHIP OUT?
WE DO OUR BEST TO PROCESS AND SHIP YOUR NUMACCO PRODUCT AT TIME PRODUCTION PROCESS 4-10 DAYS. IF YOU HAVE PLACED YOUR ORDER DURING THE WEEKEND OR ON A HOLIDAY, WE’LL START PRODUCTION PROCESSING YOUR ORDER ON THE FOLLOWING BUSINESS DAY. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH A TRACKING CODE AS SOON AS YOUR ORDER HAS BEEN SHIPPED.
WHEN WILL I RECEIVE MY ORDER?
ALL ORDERS ARE DISPTACHED FROM OUR WORKSHOP FACILITY IN BALI, INDONESIA. TRANSIT TIMES START FROM THE DATE THE ORDER INITIALLY SHIPS, NOT THE DATE THE ORDER IS PLACED. TIMELINES START FROM SHIP DATE.
HERE IS A TIMELINE OF WHEN YOU CAN EXPECT YOUR NUMACCO PRODUCT BASE ON THE TRUCKING DATE:
INDONESIA
3-5 BUSINESS DAYS
ASIA, UEA AND EUROPE
6-15 BUSINESS DAYS
REST OF THE WORLD
6- 25 BUSINESS DAYS
CUSTOM CHARGES
SHIPPING COSTS DOES NOT INCLUDE DUTY OR CUSTOM CHARGES THAT MAY BE INCURRED UPON SHIPMENT TO COUNTRIES OUTSIDE INDONESIA. NUMACCO WILL NOT BE RESPONSIBLE FOR THESE EXPENSES.